We already have tickets, but we want to add Genie Plus to them. All FAQ's are just telling me where to go to buy them, and when doing so it is trying to make me purchase new tickets to add the service. How do I add Genie Plus to my EXISTING tickets?

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Answer 1

Hi Carissa!

In only a few weeks you will be in Walt Disney World in sight of the castle ready to fly with Peter Pan, cruise with yo-ho-ho singing pirates, and enjoying all the Mickey shaped food!

Carissa, on our latest trip I had the same issues when trying to add Genie+ to our previously purchased tickets. When I'm stumped with a ticket or reservation issue, I use a Cast Member to assist me. I visited Guest Services in person the day before we visited parks to add Genie+ and a Cast Member quickly and easily added the new system to our length of stay. I believe a phone call to the existing ticket line at (407) 934-7639 would work as well. Disney has announced anyone wishing to opt into the program will be able to, so no worries about Genie+ add-ons running out.

Adding Genie+ in advance gives you the benefit for your entire length of stay. If you desire Genie+ to grant your wishes only on select days of your visit, you must add it the day of. You may purchase it beginning at 12:00 am midnight the day of your park reservation.

I did find Genie+ markedly reduced our time spent waiting in line. Grab your first Lightning Lane pass as soon as possible (7:00 am for Guests staying at a Walt Disney World Resort; park opening for other Mouseketeers), so you can spend less time in line and more time enjoying zipping and dipping on roller coasters and meeting your favorite characters.

Wishing you a wonderful visit to see Mickey!
Elisabeth

We already have tickets, but we want to add Genie Plus to them. All FAQ's are just telling me where to go to buy them, and when doing so it is trying to make me purchase new tickets to add the service. How do I add Genie Plus to my EXISTING tickets?

Meet the Panelist: Elisabeth, South Carolina

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We already have tickets, but we want to add Genie Plus to them. All FAQ's are just telling me where to go to buy them, and when doing so it is trying to make me purchase new tickets to add the service. How do I add Genie Plus to my EXISTING tickets?”

Meet the Panelist: Elisabeth, South Carolina

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Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

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Ask planDisney

Discover the magic of a Disney Parks family vacation from one of our knowledgeable online panelists.

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Update Browser

We already have tickets, but we want to add Genie Plus to them. All FAQ's are just telling me where to go to buy them, and when doing so it is trying to make me purchase new tickets to add the service. How do I add Genie Plus to my EXISTING tickets?