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  • On Oct 19, 2021
    Ramon from TX Asked

    I already purchased tickets and wanted to know how to add the Disney genie+ also when will I receive my ticket for the park?

    Howdy Ramon! 

    I love it when a fellow Texan stops by planDisney with a question for us!

    Three chEARs for you! Your magical vacation begins so very soon, and I know you’re going to have such an incredible time. And, please do be sure you’ve made your Disney Park Pass reservations, along with purchasing tickets, as both are required to enter the theme parks. 

    Ramon, first and foremost, you will need to be sure your theme park tickets are linked to your My Disney Experience account. To check, please open up your My Disney Experience Mobile app, select the three horizontal lines located on the bottom right-hand corner, and then select Tickets and Passes. Here you will be able to locate your tickets, and if they’re not yet linked, you can choose the “+” option and then “Link Tickets & Passes” to use the confirmation number emailed to you to link your tickets.

    To add the Disney Genie+ service from the Tickets and Passes page, please locate your theme park ticket and look for the Change Ticket link. By clicking here, you should be able to add the Disney Genie+ service to eligible tickets and follow the steps in order to confirm and complete the purchase.

    Whether your tickets will be mailed to you depends upon whether you selected the option at the time of purchase. Nevertheless, you will be able to access your tickets magically (or digitally) via your My Disney Experience Mobile app if you set up the Disney MagicMobile service. You can also access your tickets with a MagicBand, which can be previously used by you or a new one! 

    Otherwise, you can also visit the Will-Call windows, which are located at every park's entrance, upon your arrival to request physical admission cards. Then, just bring your ticket order confirmation email, photo identification, and the form of payment you used to buy your tickets and a Cast Member will be happy to give you your admission cards.

    I hope you have an enchanting time, Ramon!

    Aena 
thumbnail image for Aena

Meet the Panelist: Aena, Texas

Hi friends! Consider me your own Fairy Godmother, full of helpful tips to make your Walt Disney World Resort vacation magical. I'm Aena, wife to my Prince Charming, mom to future Imagineers, and forever a kid at heart. I call Walt Disney World...I mean, Texas home, and spend my time singing Disney tunes. One of my favorite things to do is to stay on property and explore everything the resorts have to offer. I'd love to help you find the best Instagram-worthy spots for your Walt Disney World Resort vacation! Learn More About Aena

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