• On Sep 15, 2021
    Ashley from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I already purchased tickets but it says “Unable to Make a Theme Park Reservation”.

    Hey Howdy Hey, Ashley!

    Yee-Haw, and welcome to planDisney! You’re in for a Rootin’ Tootin’ time as you explore all the Disneyland Resort has to offer. I can’t wait!

    I’m sorry to hear that you are receiving this message. Let’s see if I can walk you through a couple of things to check on your reservations. First, did you happen to select your park days when you purchased your tickets? If so, then you might already have your reservations made. One way to check is by opening the Disneyland mobile app and seeing if you have any reservations listed on the home screen of the app. If not, then let’s walk through the steps of scheduling a reservation.

    You will want to begin by linking your tickets to your Disney account. From there, select “Make a Park Reservation”. You will then select the day or days you are wanting to visit, depending on your ticket type. After a quick confirmation, your reservations will be scheduled. If this still doesn’t do the trick, you’ll want to go ahead and give the Disneyland Resort a call. A Cast Member there will be more than happy to help resolve this issue and get your reservations scheduled. 

    Ashley, I hope this helps you book your reservations. Thanks again for visiting the planDisney Roundup and please be sure to let us know if there’s anything else we can help with!

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Meet the Panelist: Shantel, Arizona

Hi ya Pals! I'm Shantel from Arizona. I am a mom of two and a military wife. I grew up going to the parks, and now we're sharing that tradition with our kids. When I am not visiting the Walt Disney World Resort, I'm at home researching and planning for our next trip! One of my favorite things to do is search for new snacks to try, especially if they are Mickey shaped. I'm definitely living the dream my heart wished for! I cannot wait to answer your questions and help make your vacation even more magical! Learn More About Shantel

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