Family AA Taking Photo with Mickey and Minnie Mouse
  • On Feb 18, 2024
    Belina from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Already purchased tickets and have reservations but need to buy Genie plus...please advise

    Welcome to planDisney, Belina! It's such a pleasure to help you with your vacation planning question, especially since your Disneyland Resort visit is coming up so soon!

    I'm so glad to hear that you've already purchased your theme park tickets and secured your park reservations for your upcoming visit date. These are two very important steps that are required for each Guest in your party to be able to enter the theme parks. Now, you've asked a great question about purchasing Disney Genie+ Service. This is an additional paid service that allows you to book Lightning Lane return windows and reduce your wait time for enjoying select attractions throughout the resort. Plus, your purchase of Disney Genie+ Service currently includes unlimited digital downloads of Disney PhotoPass photographs for the day! It's one of my favorite features. 

    At this time, Disney Genie+ Service can be added on at the time of ticket purchase, or once you have scanned your ticket for entry to the theme park on the day of your visit. Unfortunately, there isn't another advance purchase option outside of your original ticket purchase process. However, the steps to adding Disney Genie+ Service at the time of theme park entry are really simple! I suggest that you update your payment method in your profile on the Disneyland mobile app so that you can quickly enable in-app purchases, including Genie+ and mobile food and beverage orders. Then, once your ticket is scanned to enter the theme parks at the beginning of your day, you'll be able to navigate to the app's home screen and view the "welcome" banner. Directly underneath it, you'll see a "Purchase" button for Disney Genie+ Service at the estimated price for the day. All you have to do is follow the prompts to add Disney Genie+ Service for any or all of the Guests whose tickets are linked to your party, then submit payment and begin booking your Lightning Lane entrances!

    In the meantime, you can begin exploring all the amazing features within the Disneyland mobile app with some great interactive videos to get to know Disney Genie+ Service, and the complimentary option, Disney Genie's tip board! I hope these are some helpful suggestions as you get ready for your visit to 'The Happiest Place on Earth' this week! Please don't hesitate to reach out to planDisney again if we can help with any other questions that come up. 

    Wishing you Wondrous Journeys,
thumbnail image for Tishra

Meet the Panelist: Tishra, Washington

From my casita to yours, welcome to planDisney! I'm Tishra, a Spanish-speaking Colombian American living in the Pacific Northwest. I'm a college professor, a happy wife, and a mom to two little girls who hold magic in their hearts as much as their parents do! Our family believes in celebrating every milestone, from life's biggest moments to all the details in between. If you want to commemorate something special with a Disneyland Resort vacation, I'm here to help you out in English or Spanish. Learn More About Tishra

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