• On Nov 25, 2021
    Tara from FL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    if I have already purchased tickets how do I add genie or lighting pass?

    Hi there, Tara!

    Welcome to planDisney! I'm delighted to see you here. And I'm even more pleased to hear you'll be visiting Walt Disney World Resort soon! You're going to love having the convenience and ease the Disney Genie+ service provides. Because you get to select the next available arrival window for select Lightning Lane attractions at 40+ experiences around the parks, one attraction at a time, you're sure to maximize your time at the parks! 

    Tara, to add the Disney Genie+ service to your existing tickets, please follow these steps:

    -Open up your My Disney Experience Mobile app
    -Tap on the three horizontal lines in the bottom right corner
    -Click on "My Genie Day"
    -Select "Get Disney Genie+ Service" in purple
    -Once you have read through the description of Disney Genie+, please select "Get Disney Genie+ Service."
    -Select the members of your party you would like to purchase the service for
    -Once you have reviewed the details, please continue to confirm your purchase

    Once you have confirmed your purchase, you should be all set! The Disney Genie+ service will show up in your My Disney Experience Mobile app beginning at midnight the day of your first visit. It will appear under your My Genie Day tab, and you'll be able to check for Lightning Lane selections under the "Tip Board" section beginning at 7 AM the day of your visit.

    I hope you have an enchanting visit, Tara!

thumbnail image for Aena

Meet the Panelist: Aena, Texas

Hi friends! Consider me your own Fairy Godmother, full of helpful tips to make your Walt Disney World Resort vacation magical. I'm Aena, wife to my Prince Charming, mom to future Imagineers, and forever a kid at heart. I call Walt Disney World...I mean, Texas home, and spend my time singing Disney tunes. One of my favorite things to do is to stay on property and explore everything the resorts have to offer. I'd love to help you find the best Instagram-worthy spots for your Walt Disney World Resort vacation! Learn More About Aena

Related Video

  • thumbnail image for planDisney Overview

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.