• On Nov 5, 2021
    Ann from MI Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We already purchased our park tickets including genie+. Is it possible to remove the genie+ from the tickets?

    Heigh-Ho Ann,

    Welcome to planDisney, I am happy to help with your Walt Disney World planning question. The Disney Genie, Disney Genie+ and Individual Lightning Lane features were designed to help Guests create their Practically Perfect Day. Whether you need only some complimentary suggestions or if you need a more paid specific schedule these new features, found in your My Disney Experience app, will set you up for a Magical Day. 

    Guests, who have purchased Disney Genie+, should take note once purchased it is non-refundable, non-transferable and revocable. I suggest taking full advantage of what this service will do for you and your family and enjoy making many magical and memorable moments with this service. 

    Check out our Instagram (@planDisneypanel) or Panel Extras for more Vacation Planning Tips and stay up-to-date with exciting Disney News and Announcements by following the Disney Parks Blog. We look forward to Welcoming You Home next yEAR and may your holiday season be filled with much Joy and Happiness.

    Have a Practically Perfect Day,

    Amy M. 
thumbnail image for Amy

Meet the Panelist: Amy, Virginia

I am a Dreamer who has always believed dreams are meant to be the path to your future. Walt Disney, I believe, felt the same way, "All our dreams can come true, if we have the courage to pursue them." Disney has always been proof that endless imagination and the passion to make them come to fruition is possible. I will never be to old for Disney, it is home to all of us Dreamers. 

Learn More About Amy

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.