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  • On Mar 12, 2025
    Renee from FL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I already have the Pixie Pass and it’s time to renew my pass…however, when I look at the passes, it says the Pixie Pass is no longer available? Why is this the case?

    Hi Renee, 

    Welcome to planDisney! As a fellow Walt Disney World Annual Passholder, I'm happy to help with your question about renewing your Pixie Pass. I'm glad to see you're renewing your Pass, I hope you've enjoyed using it this past year. It's so great to be able to enjoy the theme parks knowing you'll be back soon! I also love being able to take advantage of the discounts on select dining, merchandise and special event tickets - they are great perks!

    An Annual Pass can be renewed 60 days before and 30 days after the expiration date. If you renew within 30 days of your anniversary date, Guests will receive a special renewal benefit (Guests can log in here and see the benefit). 

    To renew an Annual Pass, there are 3 options: 

    1. Renew online (you need to be logged in to your My Disney account to see the option to renew)
    2. Visit any theme park ticket window or if exploring Disney Springs, head to the Disney Springs Guest Relations location
    3. by phone 

    Remember that theme park reservations are currently required for Annual Passholders unless it is a good-to-go day so be sure to check the calendar to see if you need to make a reservation. 

    I hope this information helps, Renee. Let me know if you have any other questions!

    See you real soon,
    Candace

thumbnail image for Candace

Meet the Panelist: Candace, Ontario

Bonjour! I'm Candace, mom to four daughters, wife and Early French Immersion teacher from Ottawa, ON, Canada. We're a family of explorers who are full of curiosity and seek to find the magic in the smallest moments of the day. The Disney Vacation Club allows us to explore many Disney Destinations with the flexibility to choose a Resort that fits our travel party whether traveling with family or friends. I can't wait to help you plan an adventure of your own! Learn More About Candace

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