Mickey and Minnie Mouse with The Wish
  • On Apr 13, 2026
    Samantha from SC Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hello! I have already paid for my cruise in full, and I have already ordered and paid for 2 onboard gifts. Where do I confirm that Disney has this information? I can't find it in my cruise app or online in my account. Thank you!

    Hi, Samantha!

    It sounds like you are set to set sail with your cruise paid in full and Onboard Gifts ordered. Make sure to complete your Online Check-in then pack your bags and it is off to your Disney Cruise!

    Nothing starts off a cruise better than having a fun gift waiting in your stateroom upon arrival. I hope your family enjoys the surprise that you ordered! If you have completed at least one cruise prior to this one, you will also find a welcome gift as a member of the Castaway Club. Magic is just everywhere on a Disney Cruise! 

    I understand wanting some type of confirmation so you know your order for your Onboard Gift has been received. Please check your email for a record of your purchase. Check for emails from Disney Cruise Line or Amenity Confirmation as the subject line. Make sure to check your spam/junk folder. If you still are unable to find anything, give a call to (800) 951-3532. The friendly Cast Members will be happy to look up your order and confirm your purchase. Please have your cruise confirmation number handy when calling. 

    Once onboard, the party will really get started! Have the Disney Cruise Line Navigator App downloaded so you don't miss any of the amazing activities planned during your sailing. Start the cruise off with a delicious lunch, a sail away party, and don't forget to grab an ice cream cone (the best way to start a cruise is always with ice cream!)

    If you still have any issues with your Onboard Gift purchase, drop us another note so we can assist you! Bon Voyage, Samantha!

    Cathy
thumbnail image for Cathy

Meet the Panelist: Cathy, Ohio

Hi, I'm Cathy from Cleveland. I love to travel, especially in the winter to escape the cold of Ohio! My husband and 2 kids share my enthusiasm for travel, so we enjoy our adventures together whether it is sailing with Disney Cruise Line, running (or cheering!) at runDisney events, taking hula lessons at Aulani, or vacationing at the Walt Disney World which is our home away from home. I am proud to be a part of the planDisney team and cannot wait to share my tips and advice for a magical vacation
Learn More About Cathy

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