Mickey at Disney's Hollywood Studios
  • On May 18, 2022
    Angela from OH Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I have already linked my tickets on the mobile app when I purchased them but I can't find them on the app. Where do I find the tickets and is this all that I need to show when we go to each park?

    Hello and welcome to planDisney, Angela. Thanks for stopping by with your question. 

    I see you have a trip to the Most Magical Place On Earth in just a few short days. I bet you are getting so excited! Angela, let's find those tickets for you. First, you want to open up the MyDisneyExperience app on your smartphone device. Then, on the bottom right-hand corner of the screen you'll see three horizontal lines that kind of look like a hamburger, you will want to click on that icon. This will bring up a navigational menu and you will then select the "Tickets and Passes" options to view your tickets. Here you will be able to see your tickets and all of the details. 

    To use your tickets to gain entrance to the Walt Disney World Theme Parks, I suggest adding them to your mobile wallet on your phone. When you arrive at the Walt Disney World Theme Parks you can just hold your phone up to the kiosk and it will automatically read your tickets. It's super quick and convenient. To add your tickets to your mobile wallet, you want to open the app again and select that same navigational menu. This time we are going to scroll down until you see the "Disney MagicMobile" option and select that. Find the ticket that you would like to your wallet and follow the prompts to add your ticket to your phone. It's a really great feature that I use almost exclusively now. 

    I hope this helps, Angela. If you have any other questions before your trip, please feel free to stop back by and ask me. I'm here to help. 

    Have fun!
    Jackie H. 
thumbnail image for Jackie

Meet the Panelist: Jackie, North Carolina

I love all things Walt Disney World.  In fact, since becoming Annual Passholders, my family of 3 is always hopping in the car for a quick trip to visit with Mickey Mouse!  I've been known to make the 8 hour each way drive to Walt Disney World (in one day!) to indulge in a Mickey Waffle or enjoy a sunny day at Disney's Typhoon Lagoon Water Park.  I may have a small family, but we are always up for some BIG fun at the Walt Disney World Resort.   Learn More About Jackie

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