Sleeping Beauty Castle
  • On Apr 9, 2023
    Jasmine from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I’ve already linked our magic+ bands but it is not allowing me to assign it

    Hello and welcome to planDisney, Jasmine!

    It's a whole new world with the addition of MagicBand+ at the Disneyland Resort. I love that you can enter the Theme Parks, check-in for Lightning Lane Entrances, and link your Disney PhotoPass photos all with this device.

    Regarding your question, it sounds like you have successfully linked your MagicBand+ but are having trouble assigning them. I would like to share some troubleshooting tips found on the MagicBand+ Support webpage to help you resolve this issue:

    1. You can try to Power On and Off to Reset. You will press and hold the button on the back of the band for about 6 seconds, until it buzzes twice, to power the device off. If the power-off is successful, the LED light will turn red and rotate once in reverse. Press and hold the button for one second to power it back on. If successful, you will see a solid green light.
    2. If that does not work, you can attempt a Factory Reset. Reset your band by pressing and holding the back button for about 15 seconds. After 3 haptic buzzes, your MagicBand+ will glow with rainbow colors. This indicates that your band is restarting. The lights will turn off and then flash green once the factory reset is complete.

    Tip: I also thought you would find the how-to videos on the Magic Band+ Set Up webpage helpful--especially if you do a "Factory Reset" on your MagicBand+. You can follow the steps on the video to link and assign a ticket or pass.

    Lastly, you can always seek help with your MagicBands while at the Disneyland Resort. I recommend heading to a Guest Relations location and the friendly Cast Members will be happy to help!

    Jasmine, I hope this helps you with your MagicBand+ questions. If you have any more questions, please come back and ask. We love to help!

    Your Pal,
    Alejandra
thumbnail image for Alejandra

Meet the Panelist: Alejandra, California

Hola from California! I am a lifelong Disney fan, wife, and mamá. I planned my first Disney vacation at thirteen and have not stopped since! Being a Californian, I have had the privilege of visiting Disneyland Resort my whole life. It is my happy place and feels like home. And now that we are parents, my husband and I especially love vacationing at Disney with our son. I am excited to help you plan your next vacation in both English and Spanish! Learn More About Alejandra

Related Video

  • thumbnail image for Technology | planDisney Podcast – Episode 8

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.
x

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.


Or you can continue browsing without updating.