• On Mar 2, 2017
    Karen from MN Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I have already done online check-in but would like to be a little more specific with my requests and there is no where to include a note. Would it be best to send a fax a day or two before we arrive or can I call the resort directly?

    Hello Karen!  Welcome back to the Disney Parks Moms Panel.

    As an obsessive planner, I like to ensure that I have every element of my Walt Disney World Resort vacation plotted out well in advance.  A Walt Disney World Resort is Endless Magic, but it often requires a sorcerer to cast the spells.

    One of the aspects that i nitpick over is the exact location of the room that I would like(if available) at my reserved Walt Disney World Resort hotel.  5 days before my scheduled vacation, I call the front desk for where we are staying and ask that a note be added to my reservation suggesting the room that I would like.  Guest Services will point out that they cannot guarantee that you will get your choice, but I have been fortunate in the past to get very close to the exact room I was looking for.

    Recently, I have contacted the Walt Disney World Resort hotel where we'll be staying and inquired about their fax number and have taken to sending a fax with my Reservations Confirmation number and room request.  I would have loved to provide you the fax number for your Resort Hotel, Karen, but I am unsure which Walt Disney World Resort hotel you are interested in.

    Feel free to write back to me directly and I would be glad to provide you with that fax information.

    Additionally, if you are unhappy with the room selection upon your arrival, politely inquire if there are any rooms available where you are interested in staying.  If you are willing to wait until later that day to get your room, sometimes a room you want may become available.

    I'll be sending Pixie Dust Wishes that you get the room you want!

    ~Todd
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Meet the Panelist: Todd, Ontario

Hello, I’m Todd – fun dad to two super kids, a beautiful princess and adventurous pirate, and husband to a loving wife. By day, I work as a storyteller and high school teacher, where I help others find their own stories through the magic of the Walt Disney World Resort!

Learn More About Todd

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