Hey there, Kristina! Welcome to
planDisney.
I understand you have booked a
Vacation Package for your
Disneyland Resort Hotel. That is so exciting! I spoke to a Cast Member who mentioned you must book a Hotel and
Theme Park Tickets package to receive the exclusive Walt Disney Travel Company collectible pin and lanyard.
If you would still like the pin and lanyard, you may have the option to cancel your current package as long as it is 30 days or more before your arrival date. The
Terms and Conditions webpage provides more information on cancellation policies. Please be aware that tickets that have already been purchased are non-refundable.
Kristina, as you prepare for your upcoming trip, be sure to familiarize yourself with the
Disneyland App. You can use the app to enter the parks, check attraction wait times, place
Mobile Orders, and more.
I hope this answers your question, Kristina. Feel free to visit us again if you need anything else. We can't wait to have you at the parks
real soon!
Your Pal,
Alejandra