• On Apr 28, 2018
    Vardhini from CA Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Are we allowed to ship packages/stroller rentals to Disneyland hotel before we get there?

    Hi, Vardhini! Welcome to the Disney Parks Moms Panel and thanks for your question!
    I am so excited that you will be staying at a Disneyland Resort Hotel during your upcoming trip! I just returned from a magical vacation to the Disneyland Resort where we had groceries and a stroller rental delivered to the Disneyland Hotel. Additionally, you can have packages delivered to a Disneyland Resort Hotel in advance of your stay. No matter what you are having delivered, ensure that you provide the direct address of the hotel and the word “Guest,” your name, and the date you are checking in to the hotel in one of the address fields. Your items will typically be held at Bell Services until you arrive. If you ordered groceries, they will be kept cold in refrigerated storage (if applicable).
    Disneyland Resort Hotel Guests can also ship items back home from the Bell Services desk. They have packing materials for you to use and will assist you in sending your belongings home. Furthermore, you can send any merchandise purchased in the parks or at select retailers in the Downtown Disney District back to your hotel for no additional fee. Simply let the sales clerk know you would like your items sent back to your hotel, you will fill out a form, and they will handle the rest. Your items will then be available after 7:00 a.m. the following day at Bell Services.
    As you can see, staying at a Disneyland Resort Hotel has many perks! I hope you have a fabulous visit to the Happiest Place on Earth!
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Meet the Panelist: Linda, Colorado

Hi there! I'm Linda from Colorado. The Disneyland Resort has always held a special place in my heart and now I enjoy Disney Parks vacations with my own family at least once a year. I am married to my high school sweetheart and we have a wonderfully silly daughter together. I love sharing my Disney Parks knowledge with anyone and everyone and I'm so excited to help you plan your next Disneyland Resort adventure! Learn More About Linda

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