• On Jun 9, 2021
    Georga from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    My airline reservations need changing and I can’t get through by phone. I can’t change them because I booked through Disney

    Hi there, Georga! Welcome to planDisney, and thank you so much for stopping by with a question for us today! I am so sorry to hear that you have to change your plans and are having trouble getting through to the Reservations department to ask for assistance. You are correct in that in order to change your airline itinerary, it would require a phone call to Disney Reservations, after which you would need to be transferred to the Airline Help department. I spoke with Guest Relations, and they let me know that wait times are fluctuating right now, but at the time of my call were about 35 minutes. At this time, we are not aware of any alternative ways to make these changes.

    Georga, I hope that this information helps you continue to make magical plans for yourself and your loved ones! Do not forget to browse the Experience Updates pages to see the latest updates regarding the policies and regulations in place during these unprecedented times. The situation is rapidly changing, so stay tuned to the Disney Parks Blog for updates and announcements! 

    Wishing you many magical memories,
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Meet the Panelist: Clara, Ohio

Hi, friends! I'm Clara, a Pediatrician from Cincinnati, OH, a mom to two Disney-loving boys and married to my college sweetheart.  As a native Spaniard and Spanish speaker, my happiest early memories of life in the United States were formed at Walt Disney World. I love to find ways to sprinkle some R&R and good food among the hustle and bustle of our Disney vacations, and I would love to help you do the same! Learn More About Clara

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