• On Sep 18, 2017
    Rachel from WI Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    2 adults staying at Saratoga Springs. We have a deluxe studio first night, remaining stay is a deluxe studio preferred. Which would you suggest, The Paddock or Congress Park? Also I severe allergies. Does Disney ever waive the towel exchange fee?

    Hi Rachel,

    Disney's Saratoga Springs Resort & Spa is a lovely place to stay for your Walt Disney World vacation. As you know, Disney's Saratoga Springs Resort & Spa offers standard and preferred categories of accommodations.

    The standard accommodations are in The Grandstand, The Carousel, and The Paddock. The preferred locations are Congress Park and The Springs. For standard accommodations, I like The Paddock. This area is connected to The Springs by a bridge, which allows quick access to all of the amenities at The Springs. The Paddock has its own pool that includes a water slide and a quick-service dining location, The Paddock Grill. My family had a villa in The Paddock on a recent stay at Disney's Saratoga Springs Resort & Spa, and we really loved the location.

    For the preferred accommodations part of your stay, each area has a different benefit. The Springs is where the main amenities of the resort, including High Rock Spring Pool, Senses Spa, and much of the dining, are located. If you want to be conveniently located near to these, The Springs is the choice for you. Congress Park is the section nearest to Disney Springs, so if you are looking for quick access to this amazing shopping, dining, and entertainment district, Congress Springs would be a good choice.
    It sounds like you are a Disney Vacation Club member. Since your question about the towels is a specific need for you, I suggest that you call Disney Vacation Club Member Services at 1-800-800-9800 to inquire about this issue.

    I hope that these thoughts are helpful for you, Rachel! Please do let us know if you have any further questions.
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Meet the Panelist: Mona Leigh, Maryland

I am a wife and mother who works in children's technology design and research. When I'm not at work or with my family, I'm often planning a Walt Disney World trip for my family or friends. I'm a Disney Vacation Club Member, and am excited to help you plan your Disney vacation!  Learn More About Mona Leigh

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