Greetings, Jean, welcome to planDisney!
Jean, as a fellow Canadian Disney fan and mom of a severely autistic young man, I can empathize and understand your predicament. You will be pleased to hear that Walt Disney World Resort offers the carefully compiled
Services for Guests with Disabilities resource to enhance your visit. As well, we also rely on Disney’s
Disability Access Service (DAS) - an accommodation for our son that presents us with alternative choices while we wait for an attraction return time to avoid him standing in long lines, which as you may know, can become a challenge.
There are two methods of registration for the DAS - in advance of your visit from 2 days up to 30 days before your arrival with DAS Advance, or, in-person at Guest Relations inside any of the four Walt Disney World Resort theme parks. For the DAS Advance, in consultation with the Cast Members, you will be able to select 2 one-hour return windows for select attractions, and when you are at the theme park you are able to make more, one at a time thereafter. For either of the two consultations, please ensure that your son is present for a friendly greet with the Cast Member and a quick, informal photo.
When registered for the DAS, the registered Guest or anyone on the DAS Guestlist will have the ability to self-select return times for attractions, one at a time using the My Disney Experience app, at a Theme Park Experience Kiosk, or at an attraction entrance. Please note that the registered Guest must be present to board an attraction.
Jean, you can use the DAS along with the new theme park ticket option which will save you time waiting in lines, called the
Disney Genie+ Lighting Lane service. This service will enable you to select an arrival window for attractions that offer a Lightning Lane entrance and both are in the My Disney Experience app.
I'm glad you're visiting over 2 weeks because when considering
Theme Park Reservations I recommend a rest day in-between theme park visits and if you stay on property it'll be easier to head back to the Disney Resort hotel for a break. I pulled up some
Walt Disney World Resort special offers which may benefit you, Jean.
I've run out of space, and have so much more to share with you, I hope to chat again soon!
~Jacqueline