• On Sep 22, 2021
    Mark from TX Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    My adult son has stage four cancer. One of his final wishes is to visit the Star Wars exhibit at Disney Orlando. If we buy the tickets for 3 days for the 3 of us and he is unable to travel could we get a refund for the tickets?

    Hello, Mark! Thanks so much for stopping by planDisney and for thanking us for your precious vacation plans. We are honored to have a chance to plan incredible vacations that will become cherished memories for our Guests! How amazing that you are planning a vacation with your son. Star Wars - Galaxy's Edge is a must-see for any Star Wars fan, and I hope that his wish will soon come true when he has a chance to visit Batuu! 

    Once you've purchased Theme Park Tickets, you can feel secure in knowing that while they are likely not fully refundable, there are some solutions that can help in the event of a cancellation. For starters, you will be able to call Disney Existing Tickets and use the balance paid toward your original Tickets toward the purchase of other Theme Park Tickets at a later time. Additionally, certain approved vendors offer refundable Tickets, such as Undercover Tourist. You may want to look into this if it seems non-negotiable as you continue to make plans.

    Now for the really fun stuff… once you enter Star Wars: Galaxy's Edge, you'll want to be sure to prioritize some must-do attractions, including Star Wars: Rise of the Resistance and Millenium Falcon: Smuggler's Run! Check out the information on Disney Genie and Disney Genie+, as you may decide you want to add some additional experience passes which could guarantee access to specific must-do experiences! Plus, I recommend considering a visit to Savi's Workshop to build a custom lightsaber with your son! Plus a visit to Oga's Cantina for a cocktail (or mocktail!) of choice! 

    Mark, I genuinely hope that you will soon take a trip to remember. Please know that we are here for you every step of the way, so do not hesitate to reach back out to us if we can help again in any other way! 

    Wishing you many magical memories,
thumbnail image for Clara

Meet the Panelist: Clara, Ohio

Hi, friends! I'm Clara, a Pediatrician from Cincinnati, OH, a mom to two Disney-loving boys and married to my college sweetheart.  As a native Spaniard and Spanish speaker, my happiest early memories of life in the United States were formed at Walt Disney World. I love to find ways to sprinkle some R&R and good food among the hustle and bustle of our Disney vacations, and I would love to help you do the same! Learn More About Clara

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.