Man in wheel chair getting off Expedition Everest
  • On Mar 11, 2021
    Dawn from CT Asked

    I have an adult disabled child and we have always used fast pass to access the rides. Since Fast Pass is suspended how are the parks accommodating people with disabilities and the long wait times on lines?

    Hello there, Dawn! Greetings from everyone here at planDisney! We appreciate you taking the time to reach out and allowing us to help you plan your visit to Walt Disney World Resort! 

    You are definitively not alone in your use of the FastPass+ service as an accessibility service! Many other Guests use this as a convenient way of expediting their wait time when it is otherwise difficult to wait through the full conventional queue. Fortunately, though, there are many different services for Guests with disabilities at Walt Disney World Resort that you may find helpful!

    One that may be a perfect replacement for the FastPass+ service is the Disability Access Service! This service is available to Guests that cannot wait in a conventional queue environment due to a disability. Guests that utilize this service may receive a return time for attractions based on current wait times. This allows you to wait in a more accessible area while waiting to experience your attraction. If you are interested in receiving the Disability Access Service for your child, you can stop by any Guest Relations main entrance location and discuss the process with a helpful Cast Member. Here, they will assist you in identifying your child’s specific needs and work with you to figure out if the Disability Access Service is the best accommodation for them. 

    You may also want to look over the “Services for Guests with Disabilities” webpage prior to your visit! This is an excellent resource for all of the services and accommodations available whenever you visit Walt Disney World Resort with your child. There are even different pages based on specific disabilities to help narrow down which services may be the most helpful for your child’s specific needs!

    Best of luck as you continue to plan for your visit to Walt Disney World Resort next month! Be sure to let us know if we can provide any additional assistance as you continue to plan for your trip!

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Meet the Panelist: Wyatt, Colorado

Hello! I'm Wyatt and I'm so very excited to provide you with all the best tips and tricks for getting the very most out of your Disney World vacations! I'm married to a fellow Disney enthusiast and, while we don't have any human children yet, we are delighted to be pet parents. Professionally, I work in private practice as a mental health counselor. I'm also knowledgable regarding disability services and accessibility at Disney World due to my own history of chronic illness.  Learn More About Wyatt

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