Walking on The Beach
  • On Mar 11, 2022
    Mikaela from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi Adrianna, I am on the website trying to preorder the Unlimited Photo Package before sailing, but it’s not letting me and it keeps giving me the red pop up. Should I pick just 1 person? Also, does that package include any hard copies?

    Hi there, Mikaela and welcome to planDisney! Thank you for sending a message my way as you prepare for your upcoming Disney Cruise. As a fellow guest of the Disney Cruise Line, I'm really grateful to be on the receiving end of your question. It's my hope that I can point your compass in the correct direction as you plan to set sail! 

    I appreciate your patience as I was looking into the reason why you were experiencing this issue. I have an upcoming cruise booked and so I followed your lead and logged into my reservation to attempt to prebook the Unlimited Digital Package. I was initially met with the same perplexing outcome. 

    As it turns out, a recent update to the Disney Cruise Line website was underway, and Captains Minnie and Mickey were still overseeing a few of the updates. I apologize for the frustration that you experienced and believe that the Unlimited Digital Package should now be available for you to preorder. When you preorder the Unlimited Digital Package at least three days prior to embarking on your cruise, you will unlock special savings compared to the price when purchased onboard. As a side note, when you are selecting your package to book, you only need to select the name of one guest in your sailing crew when choosing the package you wish to purchase. The Unlimited Digital Package does not include any physical printed photos

    I hope that your future sailing gives you plenty of reasons to smile. If you'll be visiting Castaway Cay as part of your cruise itinerary, be sure to say cheese for the photographers on the island too! I always have a giant grin on my face when I'm at Castaway Cay. I love to recommend the snorkeling and bicycle riding activities on the island. Whatever you choose to enjoy, you really can't go wrong with the ocean breeze and the crystal clear water. 

    Make lots of magical memories and please sail my way again if you have any further questions. I'd be happy to help in any way that I can. 

    Adventure awaits!

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Meet the Panelist: Adrianna, California

Welcome, fellow voyagers! Like my favorite bibliophile princess, I want adventure in the great wide somewhere! I’m a wife, a mom of two, and my favorite way to find adventure is on board the Disney Cruise Line. I’d love to help you and your sailing crew plan for your own adventures, filled with magic and memories that last a lifetime. Learn More About Adrianna

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