Mother, Son, Giraffe, Kilimanjaro Safaris, Animal Kingdom, Savannah
  • On Apr 30, 2010
    Cheryl from IL Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We have an ADR for one of the dinner shows that require full payment up front. There was a problem and the dining plan was not noted, so it charged the full amount to my card. What do we do now? There are no more ADrs available.

    Hi Cheryl, To be sure you get the help you need, I would recommend calling 407-WDW-DINE and explaining the situation to the cast members there, asking to speak to a manager if necessary. Refunds are usually available within 48 hours of your ADR for dinner shows or special events, so hopefully they can find a way to transfer your Disney Dining Plan points to the show without losing your existing Advanced Dining Reservation. I hope that helps! ~Suzannah
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Meet the Panelist: Suzannah, Florida

I'm Suzannah, a former cast member, former travel agent & lifelong Disney fan! Now a mom of 3, I'm ready to help you plan your Walt Disney World Vacation. As a Florida resident I'm always visiting the Parks & Resorts to see new things! Learn More About Suzannah

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