Epcot and monorail at night
  • On May 4, 2022
    Yesenia from IL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I got my admission card in the mail and I lost one of them how do I order a new admission card? I tried calling but was on only for an hour didn’t get to speak to no one

    Hiya Yesenia!

    Welcome to planDisney, the most magical place on the internet! I am so glad you stopped by to send us this question, and I hope we can help make some magic for you. But before we get to the serious things, I must ask you: how excited are you for your magical vacation? You have picked such a great time to visit with so many amazing offerings, and I just know your visit will be absolutely unforgettable!

    I am sorry to hear that this happened, but thankfully there might be a couple of solutions you can try to bibbidi, bobbidi boo this issue away! First, I would double-check your email to see if you might have received an email confirmation with the ticket number of your theme park tickets. If you can locate this email, you might be able to simply use that ticket number to link your tickets to your My Disney Experience account, and you will be able to pick up physical tickets once you arrive at the parks. If you do not have that number, however, I would highly recommend reaching out to a Cast Member so that they can help you with this. Cast Members truly are real-life fairy godparents, and they can help with anything and everything! My favourite way to reach out to Cast Members is by using the chat feature in the "Help Center" section of the Walt Disney World Resort website. That way, you don't have to stay on the phone for too long, and you can leave your browser open while you wait for a chat to open up. 

    Now, once your tickets are linked, select your theme park reservations. This is especially important as theme park reservations are required in addition to theme park tickets for valid admission. When making your reservations, make sure to put at least one day aside for EPCOT and Magic Kingdom Park. At EPCOT, you will be able to get a taste of the EPCOT International Food & Wine Festival starting on July 14th, 2022. As a big foodie myself, I always love trying the different foods, and the seasonal scavenger hunts are always so fun for dreamers of all ages. Also, at EPCOT, the thrill-seekers in your family will want to check out the new attraction Guardians of the Galaxy - Cosmic Rewind. Although the attraction only opens on May 27th, 2022, it has already gotten some legendary reviews! Lastly, I recommend checking out all the unique offerings available for the World's Most Magical Celebration. With special cavalcades, fireworks, food and souvenirs, this is a celebration you will not want to miss. And did I mention hugs are officially back at the Walt Disney World Resort? No Disney vacation is complete without a Mickey hug!

    I hope this was helpful, Yesenia, and that you and your family will have the best day ever on your upcoming Disney vacation. If you have any other questions in the time leading up to your visit, please don't hesitate to reach out. You and me, we're in a club now!

    À bientôt et bon appétit, 

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Meet the Panelist: Ariane, Quebec

Hello humans! My name is Ariane and I am a French-speaking Walt Disney World Resort lover from Montreal, Canada! Since the cold does bother me (sorry Elsa!), the Walt Disney World Resort has become my second home. If you need any help planning the most magical vacation from Canada or finding the most Instagrammable spots and treats, I'm your gal! I cannot wait to help you chase the wind and touch the sky on your next Disney vacation! Learn More About Ariane

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