• On Jul 5, 2017
    Kristy from FL Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    How can I adjust the ages of my family in my account?

    Hi Kristy,

    Welcome to the Disney Parks Moms Panel! I am so happy to hear that you are using My Disney Experience. This planning tool has tremendously enhanced the way I plan my family's vacations!

    As long as you manage the plans of those family members and they do not have their own My Disney Experience Accounts, you should be able to adjust their ages in My Disney Experience. Simply log into your account and then click on "My Family & Friends List." Once you click on that list, you should see the list of names connected to your My Disney Experience Account. Beside each name is a link that says "Update Guest." Once you click on that link, a more detailed menu of options will appear for the guest. In My Disney Experience Account, I can see that detailed list as long as it says "Plans Managed by Me" beside the guest's name. Once you have clicked "Update Guests," just click on the drop down arrow beside the item you wish to change to make adjustments. Be sure to click on "save" when you are done!

    I hope you have downloaded the My Disney Experience Mobile App. While we are in the parks, we use the app to check wait times for attractions, check on our photos and get directions.  

    Kristy, you can also add a note or other plans in My Disney Experience. We have noted the Caring for Giants tour for our upcoming trip so that I can see that tour reservation in the app while we are in the park. Just click on "Edit Plans" and then look for the drop-down arrow that says "Add Plans" and from there, you could "Add a Note."

    I hope you bring back many happy memories from your vacation!

    Magic, memories and Minnie Mouse hugs,

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Meet the Panelist: Donyell, North Carolina

Hello from North Carolina! I am a mom of twin girls, wife, and university professor who has been inspired by the creativity of Disney for a lifetime. Since my first Disney visit when I was 12-years-old, I have been drawn to the adventures crafted by Disney Imagineers. Planning Disney vacations helps connect me to families who will find in Disney the kind of joy my family has experienced over the years. Allow me to help you map your own Disney journey so that you, too can create the memories of a lifetime! Learn More About Donyell

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