Toy Story Mania
  • On Mar 28, 2022
    Cindi from FL Asked

    I just added our other two grandchildren to the reservation this morning but for some reason I cannot get our other grandchild added to our reservation.

    Hi Cindi,

    Welcome to planDisney!

    A trip with the grandparents, how sweet! I’m sure your grandchildren will be so excited to vacation with you.

    Glad to hear that you were able to get two of their tickets linked. As you prepare to link the next ticket, I suggest double checking that your third grandchild has a valid ticket attached to your My Disney Experience mobile app. You can do this by simply checking the “Tickets and Passes” section of the My Disney Experience mobile app. In this section, just swipe through the tickets and make sure that everyone’s ticket is there.

    If you do see the ticket, you’ll want to try re-linking the ticket again. If you tried doing it on your phone, maybe try linking on the computer instead. You’ll also want to make sure the mobile app on your phone is up-to-date. If the ticket isn’t in the app for some reason, you’ll want to connect with the My Disney Experience and MagicBands or Existing Tickets Cast Members so they can help you find that ticket and/or get it linked in your account.

    Remember once all the tickets are linked, you’ll want to create Disney Park Pass reservations for everyone each day you’ll be in the Theme Parks. Doing this early will help you reserve the days and Theme Parks you want for your vacation!

    I hope this “Bit By Bryanna” is useful as you prepare for the most magical time with your grandchildren. If you have any other planning or vacation questions, please feel free to reach out, I’m always happy to help!

    The Magic Is Calling, 

    Bryanna
thumbnail image for Bryanna

Meet the Panelist: Bryanna, North Carolina

Welcome to planDisney! My name is Bryanna and I am a "Disney-lifer". I have traveled to the Walt Disney World Resort since my toddler years and I have not been able to get enough of the magic. Whether we are at the one of the Walt Disney World Theme Parks or a Disney Resorts Collection Hotel, it is a way to escape every day life. I have planned many family vacations and now it is my turn to help you. Through my experienced lens, I take joy in being a part of your magical journey! Learn More About Bryanna

Related Video

  • thumbnail image for Quick Tip | My Disney Experience App

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.
x

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.


Or you can continue browsing without updating.