Family planning a trip
  • On Jun 7, 2022
    Bex Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I have just added all of mine and my family’s tickets to the my Disney experience app. However, on the magic band and card selection it is showing 2 tickets for one and 2 tickets for someone else. It hasn’t got 1 for each person. Do I need to change this?

    Hiya Bex!

    Thank you for sending us this magical question, and welcome to planDisney! I am so excited for you to visit the Walt Disney World Resort next year, and I love that you are planning ahead. I always say the best way to make the time until your next Disney vacation go faster is to plan every detail!

    Theme park tickets are critical for you and your party to visit the Disney theme parks. Indeed, theme park tickets coupled with theme park reservations are necessary to qualify as valid theme park admission. In order for your whole party to visit the theme parks, you will need to make sure that they each have a ticket linked to their profile and that they each have a theme park reservation for every day they intend to visit the theme parks. Since the tickets were linked to the wrong accounts, you should be able to reassign them to the right profiles so long as your whole party is in your Family & Friends List. Simply go into the "My Reservations" section of your account and click on "Reassign Ticket" next to the extra tickets. This can and must be done before the tickets are used. If you have any issues with these steps, don't hesitate to contact a Disney representative over the phone. Indeed, I always turn to Disney Cast Members whenever I need help, as they truly are real-life magic makers!

    Once your tickets have been linked to the right profiles, make sure to book your theme park reservations as soon as possible! Park reservations are subject to availability and, as I mentioned, are required for you to visit the theme parks. If you purchased theme park tickets with the Park Hopper Option, you only have to book your reservations for the first park you intend to visit every day. You must tap your MagicBand or card at this first theme park before you can park hop at two P.M. As always, keep an eye on the Disney Parks Blog for the most up-to-date information on the Disney Theme Parks.

    I hope this was helpful, Bex, and that you and your Ohana will have the best day ever on your next Disney vacation. If you have any other questions in the time leading up to your visit, please don't hesitate to reach out. We are always happy to help, especially from one international Guest to another!

    Have a magical day,

    Ariane
thumbnail image for Ariane

Meet the Panelist: Ariane, Quebec

Hello humans! My name is Ariane and I am a French-speaking Walt Disney World Resort lover from Montreal, Canada! Since the cold does bother me (sorry Elsa!), the Walt Disney World Resort has become my second home. If you need any help planning the most magical vacation from Canada or finding the most Instagrammable spots and treats, I'm your gal! I cannot wait to help you chase the wind and touch the sky on your next Disney vacation! Learn More About Ariane

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