Mickey at Disney's Hollywood Studios
  • On Oct 21, 2019
    Sandra from OH Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    On MyDisneyExperience, I added four family members to an upcoming trip. I need to change one of the people going to another family member, but I can't figure out how to do that.

    Hi, Sandra! Welcome to the Disney Parks Moms Panel.

    I had a similar experience for our last Walt Disney World Resort vacation when I somehow managed to list my husband twice on the reservation and didn’t list myself at all! Although I was unable to fix the mistake on my own via My Disney Experience account online or via the My Disney Experience mobile app, a quick call to the “My Disney Experience, MagicBands and FastPass+” helpline connected me with a Cast Member who was able to straighten everything out in just a few minutes.

    When you call, one recommendation for a smooth fix is to make sure the family member who you’d like to add to your reservation is included on your Family & Friends list. That should make the correction super fast and easy.

    I wish you the best of luck, Sandra! Please let us know if there are any additional questions we can answer for you or if there’s anything else we can do to help you plan your next visit to The Most Magical Place on Earth. We hope to see you real soon.

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Meet the Panelist: Amy, South Carolina

Hiya, pals! I'm Amy from South Carolina. I'm married to my Disney-loving best friend, and together we've raised two princes and a princess. Whether I'm teaching my high school journalism students, planning Disney Bounding outfits with my daughter, or researching which new adventures we'll encounter on our next Walt Disney World Resort vacation, I find a way to incorporate a little Disney magic into everything I do. I look forward to helping you discover the magic, too!  Learn More About Amy

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