Hi Emily, welcome to planDisney!
Looking at your question, it seems like you have already purchased a
standard one park per day theme park ticket, and would like to add the park hopper functionality as well as the new
Disney Genie+ service. I'll do my best to lay out your options!
First and foremost, the park hopper functionality is only available for park hopper tickets. This means you will need to upgrade your tickets from your current one park per day tickets to park hopper tickets. You can do this by either visiting the
Disneyland Resort Main Entrance Ticket Booths or by calling the
Disneyland Resort Ticket Line at 714-781-4636. The fantastic Cast Members should be able to help!
Genie+ can be purchased as an add-on when you purchase theme park tickets. Genie+. This is currently the only way to purchase Genie+ before entering the parks. If you've already purchased your theme park tickets, then you will need to wait until you've entered the parks to purchase Genie+ through the
Disneyland Mobile App. In your situation, if you decide to move forward and upgrade your tickets to park hopper tickets, you can also let the Cast Member know that you'd like to add the Genie+ service to your tickets, and they should be able to do so. On the other hand, if you decide to keep your current one park per day tickets, then as mentioned before, you will need to wait until you've entered the parks to purchase Genie+ through the Disneyland Mobile App.
I hope that helps, and if you have any more questions at all, please visit us again!
See ya real soon!
Jin