Welcome to planDisney, Nancy!
Thank you for sending a great question our way! I am happy to hear you will be visiting the Walt Disney World Resort in just a few weeks and taking advantage of
Disney Genie to help you make magical memories!
Disney Genie and Disney Genie+ are conveniently offered via the My Disney Experience mobile app and help you personalize your visit to make it more fun! While Disney Genie is complimentary, Guests are welcome to purchase Disney Genie+ to take their day to the next level and save time waiting in line using
Lightning Lane entrances at several participating attractions.
In my opinion, the most convenient way to add Disney Genie+ service to existing valid theme park tickets ahead of your visit is via the My Disney Experience mobile app. Please update the app on your mobile device, tap the three horizontal lines at the bottom of the screen and select
My Genie Day. Next, choose the date of your visit, browse your plans for the day, and tap
Get Disney Genie+. If you cannot purchase Disney Genie+ before your arrival, you will be able to buy it on the day of your visit to the park. If your tickets are part of a vacation package, please get in touch with the travel professional who arranged your booking or the Disney Reservation Center at (407) 939-5277.
I hope this information is helpful, Nancy! Come back to visit us if you have additional questions, we are delighted to help!
Best magical wishes,
Thiana