Mom and daughter on Dumbo
  • On Dec 29, 2021
    Veronica from TX Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    How do I add Genie+? Our trip is on January 11th and I can’t see the option on the app

    Hi Veronica,

    Welcome to planDisney! So excited you and your family will be coming to the Walt Disney World Resort very soon!

    Adding the Disney Genie+ Service is a great way to ensure flexibility and convenience during your Walt Disney World Resort vacation. The first step to letting the Genie out of his lamp is to make sure you have the My Disney Experience mobile app downloaded. Once signed in to the My Disney Experience mobile app, find the “Disney Genie Service” section, then select “View My Day”. From there you should be on the “Disney Genie Service” screen. If you already have your tickets linked in the My Disney Experience mobile app, select “Get Disney Genie+ for Today” under the "My Day" tab. Next, you will select “Get Disney Genie+ Service” and from there you will be able to select your party. Please keep in mind that you must have a Walt Disney World Resort ticket linked through the My Disney Experience mobile app to add the Disney Genie+ Service.

    Once you have added the Disney Genie+ Service, at 7 a.m. on the day you selected, you will be able to select your first Lightning Lane option. If you need help during your Walt Disney World Resort Theme Park visit, please speak to a Cast Member with the Guest Experience Team. They are extremely knowledgable and can be found throughout the Theme Parks. Just look for a blue umbrella!

    I hope this “Bit By Bryanna” is useful and helps your family as you visit the Walt Disney World Resort in the coming days. Please feel free to reach out with any other vacation questions, I am always happy to help!

    The Magic Is Calling,

thumbnail image for Bryanna

Meet the Panelist: Bryanna, North Carolina

Welcome to planDisney! My name is Bryanna and I am a "Disney-lifer". I have traveled to the Walt Disney World Resort since my toddler years and I have not been able to get enough of the magic. Whether we are at the one of the Walt Disney World Theme Parks or a Disney Resorts Collection Hotel, it is a way to escape every day life. I have planned many family vacations and now it is my turn to help you. Through my experienced lens, I take joy in being a part of your magical journey! Learn More About Bryanna

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