Cinderella Castle 50th Day
  • On Dec 21, 2021
    Lawrence from NJ Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    How can I add genie+ to my tickets?. I'm on the website where do I go step by step please

    Hi, there!

     Welcome to planDisney, Lawrence. I'm so glad you stopped by! It looks like you plan on visiting the Walt Disney World Resort in just a few days. How exciting! A visit to the theme parks is always magical, but exceptionally so during the holiday season.

     I've always been a fan of the My Disney Experience mobile app. It's magic at your fingertips! With the addition of the complimentary Disney Genie Service and the paid Disney Genie+ Service features, the My Disney Experience mobile app is better than ever. 

     You can purchase Disney Genie+ Service on the My Disney Experience mobile app. Start by tapping on the three little horizontal lines in the bottom right corner of the app home screen and then tap on the "My Genie Day" box. To purchase Disney Genie+ Service the day of your visit to a theme park, tap on the purple banner that says, "Get Disney Genie+ for Today" and follow the prompts to complete the purchase. To purchase Disney Genie+ Service ahead of time, tap on "Change Day" underneath the "My Day" tab. Select the calendar date you'd like to purchase Disney Genie+ Service for, and then tap on the purple banner that says, "Get Disney Genie+ for Today."

      If you continue to experience difficulty purchasing Disney Genie+ Service, not to worry. Stop by the Front Desk of your Disney Resorts Collection hotel when you arrive or Guest Services at any of the theme parks. A friendly Cast Member will be happy to assist you!

     One of the things I love about Disney Genie+ Service is how flexible it is. You can add it to all your Disney days or just select days through your stay! Did you know the purchase of Disney Genie+ Service includes new Disney PhotoPass Lenses and exclusive audio tales? Be sure to take advantage of these magical extras!

     I hope this was helpful, Lawrence. I'm wishing you a very merry visit to the Walt Disney World Resort!

    Ashley
thumbnail image for Ashley

Meet the Panelist: Ashley, Pennsylvania

Hi, there! I'm Ashley, and I have been a fan of all things Disney for as long as I can remember. My family and I enjoy sprinkling Disney magic into our everyday lives, but we most love making memories together on a Walt Disney World Resort vacation! The unique entertainment, fantastic dining, and incredible attractions completely immerse our family in the magic of Disney storytelling and keep us coming back to "The Most Magical Place on Earth" year after year.  Learn More About Ashley

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