Welcome to planDisney, Stephanie!
Can you feel the magic of the
50th Anniversary Celebration calling out to you?! Oh, you’re going to LOVE the pixie-dusted atmosphere that is waiting just for you!
Since you already have your tickets purchased, you might have the ability to modify them to add
Disney Genie+. To see if you can do this, visit the “My Plans” page on the Walt Disney World Resort website, select the “Tickets & Passes” option and see if there is a “Modify” option next to all of your tickets. You might see this in your My Disney Experience Mobile App as well. Under the “Tickets & Passes” page you should be able to see if this is an option. If you can modify your tickets you just need to select the Disney Genie+ add-on and continue to purchase!
If that doesn’t work, there’s another way that you can get Disney Genie+ set up for each day of your vacation, Stephanie! Follow the steps below:
-Visit the
My Disney Experience Mobile App.
-Select the bottom righthand icon.
-Select the “My Genie Day” option.
-Select “Change Day” at the top of the screen.
-Select the day you’d like to add Disney Genie+.
-Select the “Get Disney Genie+ for Today” option within the purple banner.
-Finish purchasing Disney Genie+ from there.
-Repeat this for each day you would like the power of Disney Genie+.
You can always call a Cast Member at (407) 934-7639 for further help, but call hold times have been uncharacteristically long recently, so I’m hoping one of the above methods will work for you!
If you have additional questions, Stephanie, we’re just a dream away here at planDisney!
Allyn