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  • On Nov 28, 2021
    Megan from WI Asked

    I would like to add genie+ to tickets I have already purchased. However it says that no one in my party is eligible. Are you able to add genie plus to existing reservations in advance on the app? Is there another way to add it to my tickets?

    Hi Megan,

    Welcome to planDisney! If you already have tickets purchased and are thinking about adding Disney Genie+, that can only mean one thing...you have a visit to The Most Magical Place on Earth coming up sometime soon! How exciting! I hope you're counting down the days until your visit and looking forward to all of the magic and fun you'll enjoy!

    If you have standard (non-complimentary, non-special event) tickets, you should be able to add Disney Genie+ to them ahead of time. You'll simply want to click the three horizontal lines in the My Disney Experience app and choose "Tickets and Passes" or locate your tickets within your My Disney Experience account online. Either way, you'll be able to click "Change Ticket" which will allow you to change the date, number of days, type of ticket, or add Disney Genie+. Once you make your selections, you'll be able to check out there, and you'll be all set! 

    If your tickets won't allow you to add Disney Genie+ ahead of time, though, Hakuna Matata...no worries! You'll be able to add it one day at a time through the app. It will become available to purchase any time after midnight, and regardless of when you buy it, you'll be able to make your first Lightning Lane selection starting at 7:00 AM each morning. 

    If you're interested in any Individual Lightning Lane selections, those will become available to purchase and schedule beginning each morning at 7:00 AM for all Guests staying in the magic with Disney Resorts Collection and whenever the park opens for Guests staying elsewhere. Of course, please don't forget that the Disney Genie service is complimentary for all Guests and is a powerful tool for planning the perfect Disney day! The best part is that all three services - Disney Genie+, Individual Lighting Lane selections, and Disney Genie - function independently from one another, and you can pick and choose which services you'd like to use. 

    I hope this helps, Megan! Thanks so much for stopping by planDisney, and please don't hesitate to come back and see us again with any more questions you may have. I hope you have a truly magical vacation!

    Missy
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Meet the Panelist: Missy, Virginia

Hi!  I'm Missy, a homeschool mom originally from Indiana, but recently transplanted to Virginia.  With a husband and five kids, I understand what busy family life is all about and how important it is to get away and create magical moments with your loved ones.  I also believe planning is half the fun, so I'd be honored to help you plan your Walt Disney World Resort vacation! Learn More About Missy

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