Cinderella Castle 50th Day
  • On Nov 23, 2021
    Laura from TX Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I want to add Genie + to my purchased tickets, but can't seem to figure out how to do that.

    Howdy Laura! 

    I love it when a fellow Texan stops by planDisney with a question for us! As my good friend, Genie, always says, "In case of emergency, the exits are here, here, here, here…anywhere! Keep your hands and arms inside the carpet." Let's go!

    Three chEARs for having already purchased your theme park tickets! Please also be sure you've made your Disney Park Pass reservations for the theme parks you'd like to visit. 

    To add the Disney Genie+ service to your tickets, you'll need to open up your My Disney Experience Mobile app and tap on the three horizontal lines in the bottom right corner. Next, please click on "My Genie Day," and then you will want to select "Get Disney Genie+ Service" in purple towards the bottom. The next screen will tell you a bit about the Disney Genie+ service; once you have read through it, tap on the "Get Disney Genie+ Service" icon. It is here that you will be prompted to select the members of your party you would like to purchase the service for. Once you have reviewed the details, you can continue to confirm your purchase, and after you have paid, you're all set! 

    The Disney Genie+ service won't show up until midnight on the day of your first visit to the Theme Parks. After that, it should show up in your My Disney Experience Mobile app under My Genie Day. You will be able to check for Lightning Lane availability in the "Tip Board" section and will be able to begin booking selections as early as 7 AM the day of your visit! 

    We can't wait to welcome you to the magic, Laura. Have an enchanting visit!

    Aena 
thumbnail image for Aena

Meet the Panelist: Aena, Texas

Hi friends! Consider me your own Fairy Godmother, full of helpful tips to make your Walt Disney World Resort vacation magical. I'm Aena, wife to my Prince Charming, mom to future Imagineers, and forever a kid at heart. I call Walt Disney World...I mean, Texas home, and spend my time singing Disney tunes. One of my favorite things to do is to stay on property and explore everything the resorts have to offer. I'd love to help you find the best Instagram-worthy spots for your Walt Disney World Resort vacation! Learn More About Aena

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