Hi Whitney! Welcome to planDisney!
I always love seeing a Tennessee "neighbor" here! You must be SO excited to visit the Most Magical Place on Earth soon. There are a lot of new and exciting things to experience at the Walt Disney World Resort. Plus, you'll get to see the beautiful decorations that have appeared for
the holidays. You'll love it all!
To add
Disney Genie+ to your
Walt Disney World theme park tickets, you can first try via the
My Disney Experience mobile app. When on the app, touch the three lines in the bottom right-hand corner, then select "My Genie Day." On the next screen, change the date to the first day of your visit, then click the link that says, "Get Disney Genie+ for Today." This should allow you to add Disney Genie+ to your existing ticket. If not, you can also try the morning of your visit by this same method.
If you are still having trouble, you'll need to
give Disney a call directly at (407) 934-7639 and speak with a Cast Member about adding Disney Genie+. The Cast Member you speak with should be able to get everything ready to go for your upcoming visit!
I hope you have the BEST vacation, Whitney! Please let us know if you have any other questions.
Tabitha