• On Oct 25, 2021
    Linda from FL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    How do I add Genie to my existing tickets?

    Hiya Linda!

    Welcome to planDisney! 

    Your trip is right around the corner, and you must be so excited! 

    As you know, Guests are able to maximize their time spent at the theme parks by using Disney Genie, Disney Genie+, and the Individual Lightning Lane selections. This new feature can be found on your My Disney Experience Mobile app and makes it easy to spend less time waiting in lines and more time having fun!

    To add Disney Genie+ service to your existing tickets, you can do so by opening up the My Disney Experience Mobile app, clicking on the three horizontal lines on the bottom right corner, and selecting “Tickets and Passes.” Once you have located your existing ticket, you will want to choose the “Change Ticket” link to choose the option to add the Disney Genie+ service. Once you have added the service to your tickets and finalized your selection, you’re all set for your trip! Yay!

    If you have any trouble with this, please don’t hesitate to call Existing Tickets and speak to a friendly Cast Member who will be happy to look into your account to help you further.

    Have an enchanting visit, Linda. 

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Meet the Panelist: Aena, Texas

Hi friends! Consider me your own Fairy Godmother, full of helpful tips to make your Walt Disney World Resort vacation magical. I'm Aena, wife to my Prince Charming, mom to future Imagineers, and forever a kid at heart. I call Walt Disney World...I mean, Texas home, and spend my time singing Disney tunes. One of my favorite things to do is to stay on property and explore everything the resorts have to offer. I'd love to help you find the best Instagram-worthy spots for your Walt Disney World Resort vacation! Learn More About Aena

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