Water Activities at Aulani Sailing Canoe in Ocean
  • On Nov 16, 2023
    Janet from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    How can I add family to my friends/ family at Aulani so we can see reservations?

    Aloha, Janet!

    Welcome to planDisney and thank you for stopping by with your question!  Janet, it looks like your Hawaiian paradise vacation of your dreams may have just begun, and I hope you are truly enjoying the spirit of Aloha and the magic of Disney during your stay at Aulani, A Disney Resort & Spa. It's one of my favorite Disney Vacation Club Resorts and a wonderful way to be a part of two wonderful worlds.

    Janet, I don't see a way to add Family & Friends through the Aulani app. When we visited in August, my husband and I both downloaded the app to the phones and manually linked our reservation through the app using the reservation number. But, in doing a bit of research, I found that other planDisney panelists have been able to link Family & Friends a different way.  

    Now, it has been noted that sometimes, Stitch can cause a little trouble using the app and trying to link Family & Friends.  So, give this a try, but if you have trouble, you may need to speak to Guest Information at Aulani.  However, it has been suggested to use a computer to link your party through the My Aulani Dashboard on the Aulani Resort website.  After this is complete, you should be able to relaunch the app to see your Family & Friends. If this doesn't work, I recommend calling Aulani Guest Information at (866) 443-4763 or stopping by the Front Desk to see if they can help you if you are already onsite.

    I am sorry I can't be more helpful. While the Aulani app is full of great information, including the Daily 'Iwa, where you will get all of the up-to-date happenings at the Resort, it does work a bit differently than the Disneyland and My Disney Experience apps.  

    But I hope this helps you a bit. If you have any further questions, stop back and see us here at planDisney.  We are your 'ohana, and that means nobody gets left behind.

    A Hui Hou (it means "until we meet again") in Hawaiian,

thumbnail image for Keri

Meet the Panelist: Keri, Massachusetts

Hi there, I'm Keri from Massachusetts, a wife and mom to preteen twins and a teen. Since my first magical visit to Walt Disney World at age three, I've loved all things Disney. My husband found his passion for pixie dust on our honeymoon and his first visit to a Disney park. Soon after, we joined Disney Vacation Club, which has afforded us unforgettable family vacations for the last 20 years. Disney Vacation Club has helped us create our most magical vacation memories. I can't wait to help you plan yours. Learn More About Keri

Related Video

  • thumbnail image for Adventure | planDisney Podcast – Episode 10

Tips from a Disney Vacation Club Panelist

Why a DVC Membership is So Special

view tips

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.