Family on Beach at Castaway Cay
  • On Jul 19, 2022
    Nancy from TX Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    How do I add my Castaway Club member number to my current reservation

    Hello there, Nancy! Thanks for cruising to planDisney. It sounds like you are a returning Guest of the Disney Cruise Line and you know about all of the fun that is awaiting you in the very near future! 

    The Castaway Club is a way for Disney Cruise Line to say "thank you" to their frequent cruisers by offering benefits like early booking access, early access to online activity planning, an exclusive check-in area at the cruise terminal, and more. In order to access these benefits, your Castaway Club Member ID needs to be connected to your Disney Cruise Line account. 

    Please call the Castaway Club Members-only dedicated assistance line at 1-800-449-3380 for help with adding your Castaway Club Member number to your current reservation. The Guest Service Agents will be happy to help! 

    With your benefits properly linked to your reservation, you'll be all set for smooth sailing ahead. Please be sure to download the Disney Cruise Line Navigator app as well. This will be your handy guide throughout your voyage. Once you are on board, the app will display the scheduled activities for your sailing and give you access to a chat feature to stay in touch with your shipmates and the Guest Services Crew Members onboard. 

    In the meantime, you can use the Navigator app to check in to your reservation (30 days prior to embarkation), reserve activities and Port Adventures, and view a countdown that is ticking away the seconds until all of the fun begins! 

    Have an incredible voyage, Nancy! Sail our way again in the future if you have more questions for us. My pals and I would be happy to help.

    Bon Voyage, 

    Adrianna
thumbnail image for Adrianna

Meet the Panelist: Adrianna, California

Welcome, fellow voyagers! Like my favorite bibliophile princess, I want adventure in the great wide somewhere! I’m a wife, a mom of two, and my favorite way to find adventure is on board the Disney Cruise Line. I’d love to help you and your sailing crew plan for your own adventures, filled with magic and memories that last a lifetime. Learn More About Adrianna

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