Family enjoying activities on board
  • On Jun 17, 2022
    Tina from FL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    How do I add my Castaway Club member number to my current reservation?

    Ahoy there Tina, and welcome aboard planDisney! Thanks for sailing my way with your question about your Castaway Club member number! I see you're just a few days away from embarking on an incredible Disney Cruise Line vacation, so I'll save all the dad jokes for another time and get right down to answering your question! 

    When it comes to last-minute requests like these, the absolute best way to ensure they go addressed is to contact a Disney Cruise Line crew member by phone. While recent upgrades to the website have given Guests the ability to request a different dining rotation and simplified some of the special requests processes, there are still a few things that are best left to the expertise of the crew members! Not only are they amazing at what they do, but you can be sure once your request is made that you'll know they've done everything imaginable to address it! 

    I will say that call volumes have been very high still, so I definitely advise that you call as soon as the phone lines open up at 8 a.m. Eastern time. Between the new Disney Wish, Cruise Date Flexibility, and other temporary policies in place, the crew members are doing everything they can to field more Guest calls than ever before! So like I always say, the first thing I ever pack for a Disney Cruise Line vacation is patience, and with a little faith, trust, and pixie dust, your call will be answered! 

    Thank you so much for your question, Tina! If you run into any others as you finalize your plans, please let us know here at planDisney! 

    Bon Voyage! 

    Andrew
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Meet the Panelist: Andrew, Missouri

Anchors aweigh! I’m Andrew - but you can call me PLANdrew! I’m a Disney husband and dad who’s been sailing with Disney Cruise Line since I was 15 years old. My family and I have embarked on incredible itineraries around the world, making magical memories on each exciting adventure. So, if “the line where the sky meets the sea calls you," I’m here to be your guide! As Maui would say, “You’re Welcome!” Learn More About Andrew

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