Man in wheelchair on Expedition Everest
  • On Mar 2, 2020
    Jeff from NJ Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Hello - I am ADA and cannot stand alone for long periods of time. How can I get to the wheelchair rental location at Hollywood studios if there is a long line for entry in the morning?

    Hi Jeff!  Thank you for bringing your question to the Disney Parks Moms Panel.

    I completely understand your concern about the possibility of standing in a long line without a wheelchair.  I have a few ideas for how you can make your entry into Disney's Hollywood Studios as effortless as possible.

    In general, there are only long lines at the entry gates in the hour or so prior to the time Guests are permitted through the tapstyles.  Recently Guests have been admitted into the park approximately one hour prior to the official park opening time.  If you plan to arrive at the entrance to the park a bit later than that, about 30 - 45 minutes prior to the scheduled opening time or anytime later in the day, you shouldn't encounter extremely long lines.

    Courtesy wheelchairs are available in the parking lot at no charge to assist with getting you from your car to the front gate, however these may not be used in the theme park.  If you don't see a wheelchair, ask the nearest Cast Member.

    You may prefer to bring your own wheelchair so you will have use of it throughout your visit.  If this is not feasible, consider renting from a third-party agency that can deliver mobility equipment to you wherever you plan to stay.  This way you will have use of a wheelchair wherever you go, not just within the theme parks.  A quick internet search will turn up several local rental agencies.

    ScooterBug is the Disney Featured Provider for Walt Disney World Resort Hotels.  When renting from ScooterBug, Bell Services at your Disney Resort Hotel can handle the drop-off and return of your rental equipment for you.  Contact information for ScooterBug can be found on the Wheelchair Rentals page.

    You may wish to contact Disability Services at (407) 560-2547 or email disability.services@disneyparks.com to discuss your specific needs while visiting Walt Disney World Resort.  For your convenience, I have attached information about Services for Guests with Mobility Disabilities, and some of the Frequently Asked Questions about services for Guests with Disabilities.

    I hope that helps!  Please let us know if we can answer any additional questions.  Have a wonderful visit!

    Anne Marie
thumbnail image for Anne Marie

Meet the Panelist: Anne Marie, Illinois

Hi everyone!  I'm Anne Marie from Illinois.  I love escaping our long Midwest winters with some fun in the sun at beautiful Walt Disney World Resort!  It seems our family of six is always on the go, and that is one reason why our Disney vacation memories are so special.  We get the opportunity to have fun while spending precious time together.  I enjoy helping family and friends plan their Disney vacations, and I'd love to help you plan yours too! Learn More About Anne Marie

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