Cinderella Castle Detail
  • On Mar 10, 2022
    Shannon from NY Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    This is actually Renee. Shannon is my daughter. I just want to add the Genie and Fast Lane feature to our tickets but I don't see a spot where it says Purchase.

    Hello there, Shannon and Renee, thank you kindly for consulting planDisney - you’ve reached the most resourceful Disney planners on Earth!

    I would be honored to assist you with adding the Walt Disney World Resort Disney Genie+ service to be able to select arrival windows for attractions that offer a Lightning Lane entrance. As you already know, you can add this theme park ticket option when purchasing your park tickets, or you can opt into the Disney Genie+ service the day of your theme park visit. Just be sure to have a Disney Park Pass - Theme Park Reservation in place and valid theme park admission.

    Furthermore, you can also add the Disney Genie+ service in advance of your visit through disneyworld.com or you can use the My Disney Experience mobile app. I will go through both methods, and you can select which works best for you.

    Adding Disney Genie+ service to Walt Disney World Resort theme park tickets via disneyworld.com:
    1. Once signed in, click on My Disney Experience on the far right.
    2. Click on My Plans and select Tickets & Memory Maker.
    3. Select Change Ticket beside the ticket/s for modification.
    4. When you see “Choose Which Tickets to Change” click on those tickets you need to add the service to and add Disney Genie+ service through to confirmation and payment.

    Adding Disney Genie+ service to Walt Disney World Resort theme park tickets via My Disney Experience mobile app:
    1. Sign in to My Disney Experience mobile app.
    2. Click on My Day and tap Get Disney Genie+ service.

    Please note, the service will be ready for selections bright and early the day of your theme park visit at 7:00 AM, so grab a nice hot cup of coffee and wake up the app about ten minutes early.

    You can also wait until your arrival and add the service beginning just after midnight on each day of your theme park visit. Just make sure you have a Disney Park Pass - Theme Park Reservation and valid theme park admission.

    Tip - don't forget to add a payment method in My Profile in your My Disney Experience app to manage your purchases and to enjoy Mobile Food & Beverage Ordering during your visit.

    Hopefully, this information is helpful and I wish all a most magical visit to The Place Where Dreams Come True!

    ~Jacqueline
thumbnail image for Jacqueline

Meet the Panelist: Jacqueline, Ontario

Hello, from Ontario, Canada! I am a former band and visual arts teacher who is retired and home full-time always planning my next Disney Destination vacation. I would be honored to help you plan your Walt Disney World Resort vacation, with a few personal first-hand tips for sailing with Disney, walking in Walt's footsteps at Disneyland Resort and travelling with a special needs family member. Learn More About Jacqueline

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