• On Feb 7, 2021
    Noel from SC Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hello I have my acct set up but have military priced reservations as well as tickets for our upcoming trip to WDW starting on the 20th of February . I’m wondering How do I go about linking everything?

    Hi Noel! Welcome to planDisney.

    Mine’s also a military family, and on behalf of my family and my fellow panelists, I’d like to thank you and your family for your service to our country. I’m so glad to hear you’ve got a vacation coming up in just a few weeks – I know how well-earned and important that rest and relaxation time can be.

    Great to hear you’ve purchased your tickets, made reservations, and set up your My Disney Experience account. To link it all together, you’ll need to log into My Disney Experience

    First, let’s link your military-discounted resort hotel reservation. Enter your confirmation number and the last name on your reservation in the “Resort Hotel” area of My Disney Experience, and you should be good to go. When it’s properly linked, you’ll see your resort hotel details, including check-in date, hotel, and other information. I love this step because a photo of the resort pops up and I get super excited! You can even begin your online check-in process at this point; you’ll be able to skip the check-in desk and head straight to your room upon arrival once this is complete (your room number will pop up in My Disney Experience on arrival day, and you can use your Magic Band or smart phone to open your door!).

    Next, you’ll want to link your tickets. If you purchased military-discounted theme park tickets at a local base, you should have paper exchange certificates. Go to “Tickets and Passes” and then select the “add” (or plus) icon. Then, enter the number on the back of the exchange certificate (if you have e-tickets or ticket cards, you’ll see numbers on those as well) to link each ticket to each Guest in your party’s My Disney Experience account. Note that if you do have exchange certificates, you’ll need to stop at Guest Relations (located outside each theme park or at Disney Springs) to show your military ID and activate the tickets. You can still link the tickets and follow all these steps, but you won’t be able to enter a theme park until the tickets are activated upon your arrival.

    Once your tickets are linked, you’ll be able to make your Disney Park Pass reservations for each day you plan to visit a theme park. Once those reservations are set up, you will be ready to let the magic begin in just a few short weeks!

    If you require assistance with linking any of these, a friendly Cast Member will be happy to help. Just call (407) 939-7765, and be sure to have your confirmation number and ticket numbers handy. Sometimes the military reservations can be tricky to link, but I’ve always been able to resolve it all quickly by calling. 

    Noel, did you know you can also add a military-discounted Memory Maker to your visit? Just stop by Guest Relations to purchase this fantastic deal, and then remember to pose for PhotoPass photographers throughout the theme parks. I love my collection of ride photos, Magic Shots, and family photos in front of our favorite landmarks, and I consider Memory Maker a must for our visits so we can capture those special memories and savor them long after we’re home.

    Wishing you a magical vacation,
thumbnail image for Robyn

Meet the Panelist: Robyn, Virginia

Hi there! I'm Robyn, and I am so excited to share my love of all things Disney with you! My proud military family loves going on Disney adventures that include enchanting moments, laughter and happy tears, and all the pineapple and Mickey-shaped snacks we can find. It's my pleasure to help you plan the most magical and unforgettable vacation in the Disney Parks. Learn More About Robyn

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