Hey Sharon! Thank you so much for bringing your great question here to planDisney.
I'm so excited to hear that you're traveling to
Walt Disney World Resort in April! Springtime is truly a wonderful time to visit The Most Magical Place on Earth. Between experiencing all the enchanting enhancements of
The Walt Disney World 50th Anniversary Celebration and indulging in the sights, sounds and flavors of the
EPCOT International Flower & Garden Festival, it's going to feel like "a whole new world!"
If you're like me, there are two things that exponentially add to my excitement when planning a Walt Disney World Resort vacation: who I'm traveling with and where I'm staying. I'm so glad that you've been able to link your account with your traveling party through your
Family & Friends List! This will make planning with the other person as easy as bibbidi-bobbidi-boo. If you haven't already, make sure to also download the
My Disney Experience app. This is a little like holding a magic wand in your hand and will allow you to experience everything Walt Disney World Resort has to offer without skipping a beat. You can make
dining reservations,
mobile order food and may even choose to ride attractions together through the
Genie+ and Lightning Lane services!
Sharon, it sounds like you're able to connect with and view the plans of the other person in your travel party, but not your own. Not to worry! I'd love to help you troubleshoot your account so you can see all the magic that awaits you, including your own resort.
First, let's make sure that your resort is linked to your account. If you've made a reservation at a
Disney Resorts Collection hotel, you should have received a confirmation email with a reservation number.
Once you've found your confirmation email, log into your account on the
Walt Disney World Resort website. Hover over the
My Disney Experience tab with your mouse and click on My Plans. As you scroll down a bit, you should (hopefully!) be able to see your resort listed under your upcoming plans. If not, hover your mouse over the circle Resort Hotel icon and click Link a Reservation. From here, add your confirmation number and last name on the reservation to link it. Ta-da!
If those steps didn't work for you, fear not! Sometimes it just takes calling a fabulous Cast Member to sprinkle a little pixie dust on the situation. You can simply call (407) 939-1936 to speak to our friends at
Disney Resort Hotel Reservations and they will be happy to help you!
Sharon, I hope you have the most delightful time at Walt Disney World Resort when you visit. Please feel free to stop by and ask us any other questions that may pop up!
Your Fairy Godmother in planning,
Michelle