Disabled person on Kilimanjaro Safari
  • On Nov 21, 2022
    Meridith from GA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    What accommodations are available in the parks for someone who has a developmental disability?

    Hiya Meridith,

    I am so glad you stopped back at planDisney with this really important question. Walt Disney World Resort is committed to providing an inclusive and accessible experience for all Guests and you will be happy to hear there are a variety of options available to assist disabled Guests with the additional support they may need during their stay.

    To start, the Disability Access Service, often referred to as DAS, is available for Guests that may have a difficult time waiting in the traditional lines. Guests are able to pre-register for this service in advance through a live video chat, or can speak with a Cast Member at Guest Relations upon their arrival. Once an eligible Guest has received confirmation of the DAS service, they will be able to book return times on select attractions utilizing the DAS Return Time Self-Selection Tool on their My Disney Experience mobile app. Additional information on the service and the registration process can be found on the Frequently Asked Questions page. 

    Besides the DAS program, there are a number of services Walt Disney World provides for those with cognitive or developmental disabilities. This includes areas where Guests can step away and take a break when over-stimulated or the Rider Switch program which would allow you the opportunity to enjoy an attraction while another member of your party waits with the Guest that is not able to ride. Once you exit you would then swap places and you would wait with the non-rider while the other person enjoys the attraction. There are also companion restrooms located throughout the theme parks that provide additional room in the event a Guest needs assistance from a companion. 

    Should you have any concerns over hearing impairments, light sensitivity, mobility needs (like a wheelchair rental), or the need for a service animal throughout the theme parks or Disney Resorts, please reach out to Disability Services at (407) 560-2547 or email at disability.services@disneyparks.com. 

    If I can assist with any additional questions, I hope you will stop back and see me.

    Happy planning, 
thumbnail image for Margaret

Meet the Panelist: Margaret, Illinois

Hiya friends. I’m Margaret, mom to four young men and wife to my Prince Charming. Raised on the southside of Chicago, we have now moved our castle to the suburban cornfields. We are a pin trading, Hidden Mickey hunting, resort hopping family who loves to debate the best Disney World resort or attraction over the dinner table. I am thrilled to share some of our favorite tips and tricks in hopes it will add even more magic to your Disney World adventure. Learn More About Margaret

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