Couple at it's a small world; costume
  • On Apr 12, 2024
    Sara from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I accidentally put the wrong name on my husbands magic key pass when I bought our family passes. We have not yet activated them. How do I fix it?

    Hi there, Sara! Welcome to planDisney and thanks for sharing this question with us. 

    I'm so glad to hear you were able to secure a Magic Key Pass for your family this year. It is such a wonderful program and I know it's going to unlock even more magic for you and your loved ones at 'The Happiest Place on Earth!' 

    It sounds like you might want to correct an error in one of the names listed on the Magic Key Pass you purchased. In this case, since you are the original purchaser, I recommend that you call the dedicated Magic Key Holder line and speak with a Cast Member about requesting this change. They'll be happy to assist you with this. 

    If you happened to purchase an Imagine Key for Southern California Residents living in eligible ZIP codes, then proof of residency might be requested at the time of activation. For this reason, it is a good idea to ensure that the name on your Magic Key corresponds accurately with your husband's government-issued identification as proof of residency. I hope you're able to get this sorted out so that your first day in the Disneyland Resort theme parks as Magic Key Holders is practically perfect in every way!

    If we can help in any other way, or if you have other questions that come up in the meantime, please don't hesitate to reach out to planDisney again. It's always an honor to help our fellow Guests!

    Wishing you Wondrous Journeys,
thumbnail image for Tishra

Meet the Panelist: Tishra, Washington

From my casita to yours, welcome to planDisney! I'm Tishra, a Spanish-speaking Colombian American living in the Pacific Northwest. I'm a college professor, a happy wife, and a mom to two little girls who hold magic in their hearts as much as their parents do! Our family believes in celebrating every milestone, from life's biggest moments to all the details in between. If you want to commemorate something special with a Disneyland Resort vacation, I'm here to help you out in English or Spanish. Learn More About Tishra

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