Radiator Springs; Lightning McQueen; Chick Hicks; Sally Carrera lined up
  • On Mar 5, 2024
    Iris from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi there, I accidentally purchased the wrong pass. I would like to downgrade to the Imagine Key.

    Hey there, Iris. Welcome to planDisney. Thanks for dropping by to ask us this question. Congratulations on becoming a Magic Key holder! You're in for one magical year. 

    Oh, bother. I'm so sorry to hear that you accidentally purchased the wrong Magic Key pass. Unfortunately, according to the Magic Key Terms and Conditions, downgrades cannot be made. The only time I was given the option to downgrade my pass was during my Magic Key pass renewal window (subject to change). I'm terribly sorry and wish I had better news to share with you. 

    I hope you're still able to enjoy being a Magic Key holder and all of the wonderful memories you'll make during your visits. Don't forget to take advantage of all the discounts you receive as a Magic Key holder. I recently purchased the specially priced Sip and Savor Pass for the Disney California Adventure Food & Wine Festival and enjoyed every delicious bite. If you aren't already, make sure to follow @disneylandmagickey on Instagram to stay updated on the latest offerings and news.

    Iris, while this is probably not the answer you were hoping for, I hope the information was still helpful. Here's wishing you a most magical year at the Happiest Place on Earth.

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Meet the Panelist: Michelle, Oregon

Hey everyone! I'm Michelle, a Disney loving adult from the Pacific Northwest. I'm a wife and dog mom who loves to travel. Whether I'm adventuring solo, teaming up with my pals and family or making sure my husband is getting the most of his visit with accessibility; I'm here to answer your questions and share that magical feeling you'll get when visiting the Disneyland Resort. Learn More About Michelle

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