Disneyland- Mainstreet Station; day; train pulling in
  • On Jan 17, 2024
    Courtney from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We accidentally purchased a child's ticket when we need an adult's ticket. Am I able to pay the difference when we arrive? The ticket was purchased under military pricing, so if we're able to pay the difference, what should we expect to pay?

    Hi Courtney! Thanks for dropping by planDisney.

    Mistakes do happen, and the good news is that you should be able to upgrade your wholly unused valid ticket to an adult ticket, applying the value of your existing ticket toward the purchase of a new one. I suggest doing this over the phone. You can also attempt the upgrade in person, but the Cast Member I spoke with today also thought in advance would be best. You'll want to call the Tickets phone line.

    Let the Cast Member know you have an existing theme park reservation; hopefully, they can keep your theme park reservation when you upgrade. If not, you'll need to make a new theme park reservation. You'll have to pay the price difference, so have your method of payment and ticket ID number handy when you make the call. Prices are subject to change. While I'd love to quote the new price for you, the Cast Member I spoke with said you would have to discuss your options with a Cast Member directly.

    If you have completed your upgrade transaction in advance of your trip, you'll have peace of mind that everything is ready to go. On popular days, theme park reservations can fill up, so I like to have everything in place as far out as possible. I'm sure you'd appreciate that too. I took a look for you, and at least for now, there is availability in both parks. That could change, however!

    If you're not able to upgrade over the phone before your visit, you can attempt to do so in person. If that's your only option, please visit the main ticket booths, where a Cast Member can attempt to make the upgrade for you. Be sure to mention your theme park reservation and have all your ticket information and payment with you.

    I hope this helps!

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Meet the Panelist: Elizabeth, Missouri

Hello from St. Louis! I'm Elizabeth, a professor, wife, and mother to two little boys. We love to travel as a family, and Disneyland Resort is the place where we laugh more and make the happiest memories. We've done everything from solo to big multi-generational trips, and I've got the tips and tricks for traveling with little ones to help ensure your experience is truly magical. Learn More About Elizabeth

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