Mickey and Minnie Statues in Front of Cinderella's Castle During Fireworks
  • On Oct 6, 2023
    Emily from CO Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I accidentally punched genie+ for the wrong person, can I transfer the genie+ to the right person or do I have to buy another one?

    Welcome to planDisney, Emily! 

    Thanks for bringing your question our way. 

    It sounds like you're at Walt Disney World Resort as we speak! Hooray! I hope your visit is fantastical and magical

    Before I say anything else, let's discuss your question. Unfortunately, there isn't a way to transfer the Disney Genie+ entitlement to another Guest in your party; however, not all hope is lost. You can contact the My Disney Experience, MagicBand, and MagicBand+ line, and speak to a friendly Cast Member who can look into your account to further assist you. Better yet, if you're at the parks now, you can stop by any of the Guest Relations locations and speak to a Cast Member there about your situation. You'll find a Guest Relations located in every park. 

    Did you know that you can now modify your Disney Genie+ selections on your My Disney Experience Mobile App? After making your Lightning Lane entrance selection, if you need to modify it, you can locate it under My Disney Genie Day and toggle to the My Day tab. Next, tap on "•••" and then select Modify Plan from the menu that appears. You'll be given new arrival window times to choose from. 

    Wishing you an enchanting visit, Emily!

    Aena
thumbnail image for Aena

Meet the Panelist: Aena, Texas

Hi friends! Consider me your own Fairy Godmother, full of helpful tips to make your Walt Disney World Resort vacation magical. I'm Aena, wife to my Prince Charming, mom to future Imagineers, and forever a kid at heart. I call Walt Disney World...I mean, Texas home, and spend my time singing Disney tunes. One of my favorite things to do is to stay on property and explore everything the resorts have to offer. I'd love to help you find the best Instagram-worthy spots for your Walt Disney World Resort vacation! Learn More About Aena

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