• On Apr 28, 2018
    James from IN Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I accidentally ordered the wrong color magic bands. I didn’t realize it till they came in the mail today. We are 20 days out from or trip. Can I send them back and get different colored bands or just wait and turn them in when we arrive?

    Hi, there!

     Oh my gosh, James - your Walt Disney World Resort visit is just around the corner. How very exciting! 

     I love when our MagicBands arrive in the mail because it means we're getting so close to a magical vacation. I'm so sorry you were disappointed when you opened your box! What a bummer. Unfortunately, your MagicBands can't be sent back for an exchange at this point. My best advice is to visit the Front Desk of your Resort hotel as soon as you arrive. They often have extra MagicBands, and they would be happy to assist you! 

     Be sure to download the My Disney Experience mobile app prior to your arrival. It really is magic at your fingertips! There are tons of awesome features, but my favorite is the new option to place mobile food and beverage orders. Ordering my family's meals ahead of time and avoiding the line saves lots of precious time in the theme parks! 

     Thanks for stopping by the Disney Parks Moms Panel, James. Wishing you the most magical visit!

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Meet the Panelist: Ashley, Pennsylvania

Hi, there! I'm Ashley, and I have been a fan of all-things-Disney for as long as I can remember. My family and I enjoy sprinkling Disney magic into our everyday lives, but we most love making memories together on a Walt Disney World Resort vacation! The unique entertainment, fantastic dining, and incredible attractions completely immerse our family in the magic of Disney storytelling and keep us coming back to "The Most Magical Place on Earth" year after year.  Learn More About Ashley

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