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  • On Jun 10, 2022
    Sarah from NV Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I accidentally deleted a ticket from our reservations to Disneyland. Can I get it reinstated? Do I have to pay for it again?

    Hey there, Sarah! Thanks for bringing your question to planDisney. 

    Hakuna Matata, Sarah – that means no worries! Even if you accidentally deleted your ticket, it should still be linked to your account. (However, if you accidentally deleted a reservation, that cannot be recovered – you would need to look for a new reservation.) 

    Let’s check a couple of things to see if we can figure this out together. 

    Each ticket has a reservation associated to it, for each day of your visit. On the Disneyland Resort website, log in to the account you used to purchase your tickets. Go to My Disneyland, Ticket and Reservation Details, View My Park Reservations. If you see your reservation here, that means your reservation AND ticket are intact, as you cannot have a reservation without a ticket.

    Another way to check is to log in to the Disneyland mobile app, go to Tickets and Passes, and see if your ticket appears here. If not, it might have gotten unlinked from your account, but that doesn’t mean it’s not there. Also, click on Future Plans to see if your reservation is there. If you see your reservation there, again, that’s a good sign as you can’t have a reservation without a ticket. 

    I know this can sound a bit confusing. If these steps don’t work, please contact a Cast Member at Ticket Services to help you further. 

    Fingers crossed it gets sorted out soon. The magic awaits, Sarah! 


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Meet the Panelist: Kamini, California

Greetings from the Golden State! Like Elastigirl, I am a committed wife and mom, resourceful, passionate, and will stretch to any length for my loved ones! Two of my favorite places to spend time with my family are Disneyland Resort, and Aulani, A Disney Resort & Spa. Being there is a treat for all the senses - the amazing sights, sounds, aromas, and flavors make us smile from ear to ear. I have decades of magical Disney moments woven into my heart, and I can't wait to share the magic with you! Learn More About Kamini

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