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  • On Oct 27, 2022
    Elena from ID Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I accidentally deleted my account for the my Disney experience app and now I deleted from seeing all my families reservations. What do I do?

    Hi Elena, and welcome to planDisney!

    I am triggered right now just reading this. I had a similar experience not too long ago where I accidentally deleted my son’s account and name, and for some reason, no matter what I did, I could not get it back (on my own). The worst part was that he had a theme park ticket attached to his name and was in “limbo.” Talk about panic! Thankfully, I was able to call Website Support at (407)939-4357, and they were gracious enough to assist me and get the account back on track. I have learned my lesson. 

    For you, you can always recreate another My Disney Experience account and proceed through the process of adding the other guests to your Family & Friends List and reassign your theme park ticket back to yourself. If you are anything like me and want to ensure everything gets back to normal, I recommend calling Website Support to be safe. 

    We will be here if you need us. Please let us know how we can help.

    Have a magical day!

    Raquel
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Meet the Panelist: Raquel, Texas

As a mom of two children 6 years apart in age, it takes some creative planning to give each child a memorable Disney experience. Adding in a sprinkle of surprise pixie dust makes each vacation special for everyone.
 Learn More About Raquel

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