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  • On Oct 14, 2021
    Rebecca from MO Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I have accidentally created 2 accounts:( one with each of my emails...How do I delete this one?? I only want one so I am not confused:)

    Hi Rebecca,

    Welcome to planDisney! My Disney Experience is a wonderful planning tool that’s capable of helping Guests bring Disney dreams to life, but when you have two accounts and plans in different places, it can certainly add some unnecessary confusion.

    I’m happy to share that all you’ll need to do to get your accounts all straightened out is give a friendly Cast Member who specializes in My Disney Experience a call at (407) 939-4357. They’ll be able to access both accounts and make sure that you have everything you need in the account you decide to keep. 

    Once everything is taken care of on the back end, have a BLAST planning the perfect Walt Disney World adventure! With Disney Genie and Disney Genie+ both available now, your perfect itinerary is just a click away! Of course, if you have any other questions or would like some advice about any aspect of your visit, you’re always welcome back here at planDisney.

    Thanks so much for bringing us your question, Rebecca. I’m sending pixie dust that you have a truly magical vacation this holiday season!

    Missy
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Meet the Panelist: Missy, Virginia

Hi!  I'm Missy, a homeschool mom originally from Indiana, but recently transplanted to Virginia.  With a husband and five kids, I understand what busy family life is all about and how important it is to get away and create magical moments with your loved ones.  I also believe planning is half the fun, so I'd be honored to help you plan your Walt Disney World Resort vacation! Learn More About Missy

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